Privacy Policy

1. Who We Are

SiteForge is a web design service that builds professional websites for local service businesses. If you have any questions about this Privacy Policy, contact us at hello@siteforgeonline.com

2. Information We Collect

We may collect the following information when you interact with our website or start a project:

• Name
• Business name
• Email address
• Phone number

This information may be collected through our contact form or during the onboarding process.

Payment information is processed securely by Stripe. SiteForge does not see or store your credit card details.

We may collect basic anonymous usage data if analytics tools are used on the website.

3. Information You Voluntarily Provide

You may choose to provide personal information when contacting SiteForge through our website, email, or during the onboarding process. This may include your name, business name, email address, phone number, and details about your business or website project.

By submitting this information, you consent to SiteForge using it solely to respond to your inquiry, deliver services, or communicate with you regarding your project.

SiteForge does not intentionally collect sensitive personal information unless voluntarily provided by the client.

4. How We Use Your Information

We use the information collected for the following purposes:

• To deliver your website project
• To communicate with you regarding your project
• To send invoices or payment links via Stripe

We only use your information as necessary to provide and manage our services.

5. Third-Party Services

We may share limited information with third-party services required to operate our business:

• Stripe – payment processing
• FormSubmit – contact form delivery

These providers process information only as necessary to perform their services. SiteForge does not sell personal data to third parties. These third-party providers have their own privacy policies governing how they handle data.

6. Data Retention

Project files and communication related to your project may be stored for up to 2 years after project completion. After this period, the information may be permanently deleted.

7. Your Rights

You may request access to or deletion of your personal data at any time by contacting hello@siteforgeonline.com. We will make reasonable efforts to respond to such requests within a reasonable timeframe.

8. Cookies

This website does not use tracking cookies. We do not use advertising pixels, behavioral tracking tools, or retargeting technologies.

9. Changes to This Policy

SiteForge may update this Privacy Policy from time to time. If changes are made, the updated version will be published on this page with an updated "Last updated" date.

10. External Links

Our website may contain links to third-party websites not operated by SiteForge. SiteForge has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites.

11. Children's Privacy

SiteForge services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information through this website, contact us at hello@siteforgeonline.com

12. Contact

For any questions about this Privacy Policy, contact: hello@siteforgeonline.com

13. Data Security

While we take reasonable steps to protect personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, SiteForge cannot guarantee absolute security of any information transmitted through the website.